Yes, our products are designed to brighten and maintain natural radiance without the use of harsh whitening agents. We focus on enhancing your natural glow while ensuring your intimate area remains healthy and balanced.

Absolutely. Our formulations are gentle and designed for daily use, providing effective cleansing without disrupting the natural balance of your intimate area.

Our products prioritize health by avoiding irritating chemicals and focusing on natural, skin-friendly ingredients. We believe in maintaining your skin’s natural balance and supporting hormonal health, which can affect skin colour and overall well-being.

Yes, our products are formulated to be gentle and safe for sensitive skin. We use carefully selected ingredients to minimize the risk of irritation and ensure comfort with every use.

Yes, we are committed to sustainability. Our packaging is designed to be eco-friendly, and we use materials that reduce our environmental impact.

If you experience any discomfort, discontinue use immediately and consult a healthcare professional. While our products are crafted to be gentle, individual sensitivities can vary.

No, Astaria products are 100% cruelty-free. We do not conduct animal testing at any stage of our product development.

We use only high-quality, natural ingredients that are rigorously tested for safety and efficacy. Our formulations are free from harsh chemicals and designed to be safe for intimate care.

Astaria stands out by focusing on health rather than superficial whitening. Our products are designed to be safe, effective, and supportive of your natural hormonal balance, prioritizing your overall well-being over unrealistic beauty standards.

Processing times typically range from 1-3 business days. Shipping times vary based on the method chosen and your location. Standard shipping to Singapore usually takes 5-7 business days. For international shipping, delivery times may vary.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s progress through our shipping partner’s website.

Yes, we offer international shipping to most countries. Shipping costs and delivery times will vary based on your location. Please check our shipping policy or contact customer service for more details.

If your order hasn’t arrived by the estimated delivery date, please check the tracking information for updates. If you have any concerns or if your order is significantly delayed, contact our customer service team for assistance.

If your order arrives damaged or incomplete, please contact our customer service team immediately. We will assist you with a replacement or refund, depending on the situation.

We offer free shipping on all orders to Singapore over SGD 100.

We accept returns within 14 days of purchase, provided the product is unopened and in its original packaging. To initiate a return, please contact our customer service team for instructions.

To return an item, please reach out to our customer service team to receive a return authorization. Once authorized, we will provide you with return instructions.

For hygiene reasons, we cannot accept returns on opened or used intimate care products. Please ensure the item is unopened and in its original packaging before initiating a return.

Refunds are typically processed within 5-7 business days after we receive the returned item. The refund will be issued to your original payment method.

Return shipping costs are generally the responsibility of the customer unless the return is due to a mistake on our part (e.g., incorrect or defective items). In such cases, we will cover the return shipping costs.